Shipping Policy

Order Processing Time

All orders placed on TrueVita are processed automatically and immediately after checkout.

Orders are typically processed within 1 business day

Orders placed on weekends or holidays are processed on the next business day

Once processed, orders are sent directly to our US fulfillment warehouse for preparation and USPS pickup

Because of this automated system, orders cannot be modified or canceled once processing begins.

Shipping Time & Method

All TrueVita orders:

Ship from the United States

Are fulfilled via USPS Priority Shipping

Average delivery time:
📦 3–5 business days after shipment

Please note that delivery times are estimates and may vary due to:

Carrier delays

Weather conditions

High-volume periods or holidays

Shipping Costs

FREE shipping on all orders over $65

Shipping rates for orders under $65 are calculated at checkout

No hidden fees

Order Tracking

Every order includes tracking information.

Once your order ships, you will receive a confirmation email with a tracking number.
You can also track your order at any time by visiting the Track Your Order section in the main menu on our website.

Incorrect or Incomplete Addresses

Please ensure your shipping address is entered correctly at checkout.

TrueVita is not responsible for:

Delays caused by incorrect or incomplete addresses

Orders marked as delivered by the carrier but not received due to address errors

Additional shipping fees may apply if an order must be reshipped.

Shipping Delays

While we strive to deliver every order as quickly as possible, occasional delays may occur. If your order has not arrived within the estimated delivery window, please contact us and we’ll be happy to assist.

Contact Information

If you have questions about shipping or your order, please contact us at:
📧 support@truevitaco.com

Our support team typically responds within 12–24 hours.